CLEAR BRA – TERMS AND CONDITIONS
Please take time to read the following in its entirety to completely understand the terms and conditions of essential factors when dealing with the purchase and maintenance of clear bra material for your vehicle. You are solely responsible for reviewing our terms and conditions prior to submitting request to have work performed. We will begin work when approval has been provided per the completion and signature of our Customer Information Sheet and any additional requested documents.
ACCURACY OF SPECIFICATIONS: Estimates are based on the accuracy of the specifications provided to us by you, the customer. If we discover after accepting a the vehicle that modifications need to be made we will notify you immediately, at which time a decision will be made whether there will be additional costs and how you wish for us to proceed. Any verbal requests or orders by the customer will be accepted, but in the absence of supportive documentation, Extreme Autoworks will not be responsible for verbal mistakes. EVERYTHING MUST BE IN WRITING, Extreme Autoworks will not accept responsibility for the inaccuracies in orders telephoned in by the customer. We make every effort to quote a job accurately; but in the even of unforeseen circumstances or costs, we will notify you if there will need to be cost adjustment or if delays will result.
GENERAL TERMS AND CONDITIONS, TERMS OF PAYMENT, LEGAL FEES, AND DISPUTES: The customer agrees to make full payment prior to the release of the vehicle. The vehicle or products will not be released until full payment has been processed accordingly. Any invoice that is not paid at the time of delivery is considered past due and the customer is responsible for all collection fees including but not limited to attorney fees and court costs for unpaid balances at the interest rate of 18% per annum. This is not an expectation contract and we are not responsible for buyers’ remorse. By accepting the vehicle you are accepting the job as complete and that the performance is satisfactory. You are responsible for inspecting the product and or vehicle upon receipt. Customer shall identify to Extreme Autoworks in writing any dispute concerning an invoice within ten days of the date of the invoice. If disputes are not identified in writing within the ten-day time frame the customer has accepted the job and the invoice. Customer must contact Extreme Autoworks of any and all work in dispute, accompanied by written explanation. After investigation, if an error is found on our behalf we will make appropriate corrections.
Extreme Autoworks is not responsible for loss or damage to vehicle or articles left in vehicle in case of fire, theft, accident or any other cause beyond our control. We do not accept responsibility for consequential damages or loss of any kind related to the sale, installation or deliver of our products. It is the clients responsibility to read our Terms & Conditions available on our website prior to contacting Extreme Autoworks to perform any services. All quotations are valid for 30 days.
PAYMENT TERMS: Customer or assigned agent completing the Customer Information sheet agrees that they are the responsible party for payment of services requested. Customer or assigned agent agrees to make full payment prior to vehicle release and agree to be responsible for al collection fees including attorney fees and court costs for any unpaid balances at the interest rate of 18% per annum. Any custom ordered materials for the customer’s job is required to be paid for 100% prior to the order for the film before the work will be performed and are non-refundable. Any custom ordered window film for any project is paid for by the customer 100% prior to ordering the product. WE DO NOT ACCEPT CHECKS unless they are paid via certified funds and are pre-approved in writing by Extreme Autoworks. A fee of $35.00 will be charged for any returned checks, in addition to the amount due. Any request changes to the description of services stated above need to be in writing and any additional charges incurred will be charged accordingly. Customer will pay the remaining balance including any additional cost or fees upon completion of the job prior to release of the vehicle.
CONDITION OF VEHICLE PRIOR TO CLEAR BRA INSTILLATION: Vehicle must be delivered to our location clean and free of dirt, grease, oil, and free from existing clear bra material. A cleaning charge of $75.00 per hour will be assessed for any additional cleaning or removal of existing clear bra material. Extreme Autoworks is not responsible for the condition of the surface the car is brought to us in. Any rust, bubbling, scratches, dents or other damage will be visible through the film, and such surface damage or imperfections may damage the film, cause the film to fail prematurely or the clear bra material may not adhere to the surface at all. Clear bra will take the form of the surface underneath. Any areas that are repaired prior to clear bra installation must be properly repaired with and be finished with OEM (Original Equipment Manufactured) paint or clear coat. Any recently applied finish must be cured for the full amount of time recommended (minimum of 30 days) by the paint manufacture before applying clear bra material to the surface. WE ARE NOT RESPONSIBLE FOR THE CONDITION OF THE VEHICLE PRIOR TO THE CLEAR BRA BEING INSTALLED OR WHAT IS UNDERNEATH THE CLEAR BRA ONCE IT IS INSTALLED.
RETURNS: Clear bra material is a non-returnable item once the material is cut and or installed per the customer’s personal request. Any custom ordered clear bra material for any projects is paid for by the customer 100% prior to ordering the product. If the job is cancelled or the customer does not want the product for any reason the film cost is non-refundable. All returns are at the discretion of Extreme Autoworks. If the product is a returnable item there is a 25% restocking fee for the return and will be deducted from the initial cost of the product upon the return if applicable. If an issue arises the customer must submit their complaint in writing and give Extreme Autoworks the opportunity to see the issue and try and resolve the issue prior to pressuring any legal actions. Since all clear bra installations are customized to the customers specifications Extreme Autoworks must be given the opportunity to address any issues, including removal and reinstallation time (if deemed necessary by Extreme Autoworks), before the client issues a credit card charge backs or check cancellations. Clear bra material has a cure time of at least 30-60 days at which time we do a free REQUIRED check-up to address any issues at that time. In the event the customer does not return for their 30-60 day check-up we are not responsible for the films conditions. In the event that the client does request a credit card charge back or check cancellation, the customer will be liable for all legal fees and or additional costs that were incurred to Extreme Autoworks. If a credit card dispute is decided in the favor of Extreme Autoworks and we suffer any losses due to the client’s actions the client is liable for all legal fees, court costs, etc. If the customer fails to make full payment on an invoice then the customer authorizes Extreme Autoworks to remove the clear bra from the vehicle if installed. SINCE CLEAR BRA IS CUSTOM ORDERED AND INSTALLED TO THE CUSTOMERS SPECIFICATIONS ONCE THE CLEAR BRA IS CUT OR INSTALLED ALL CONTRACTS ARE FINAL AND NO MONETARY REFUNDS WILL BE ISSUED.
ESTIMATES: Estimates are good faith estimates and are based on the current information Extreme Autoworks has at the time the estimates are given. Estimates given are good for 30 days and are subject to change.
VEHICLE INSPECTION/CONDITION: Extreme Autoworks will complete a pre-inspection the day the car is delivered and alert the customer of any concerns prior to work being performed. We will also perform a post-inspection once the vehicle is completed prior to the release of the vehicle.
Extreme Autoworks is not responsible for the condition of the surface the car is brought to us in. Any rust, bubbling, scratches, dents or other damage will be visible through the film, and such surface damage or imperfections may damage the film, cause the film to fail prematurely or they clear bra may not adhere to the surface at all. Clear bra material will take the form of the surface underneath. Any areas that are repaired prior to clear bra installation must be properly repaired with and be finished with OEM (Original Equipment Manufactured) paint or clear coat. Any recently applied finish must be cured for the full amount of time recommended by the paint manufacture before applying clear bra to the surface.
CONTENT: We reserve the right to refuse any work or vehicle for any reason.
INSTALLATIONS: Clear bra is a pliable plastic material that we make every effort to make look as seamless as possible, however, there may be curves, bumps, rivets, moldings and deep-channeled curves that will the clear bra will not be able to conform to. There will be areas, such as door handles, mirrors, gas caps, doorframes, wheel wells, bumpers, hoods, fenders, around edges and hard corners, etc. where edges will be visible. In some cases relief cuts need to be made or patches need to be installed to cover certain areas. Stretching film will result in some shrinkage as it attempts to return to its original form/dimensions. As it shrinks, some minor tenting and lifting does occur and will be addressed in the 30-60 day check-up if necessary. There will also be seams where the panels meet or where the clear bar is not large enough to cover certain areas. Extreme Autoworks is not responsible for the limitations of the clear bra.
All clear bra material needs to be applied to “like new” vehicle finish for the best results. There must be an excellent bond of the paint and its finish to the vehicle substrate. Any rust, bubbling, scratches, dents or other damage will be visible through the film, and such surface imperfections may damage the film or cause the film to fail prematurely. Areas repaired with body filer must be sanded, epoxy primed and finished with OEM (Original Equipment Manufacture) paint or clear coat. Any recently applied finish must be fully cured for a minimum of 30 days prior to film being applied. Consult with your body shop for proper cure times and rules.
ONCE INSTALLED CLEAR BRA MATERIAL IS INTENDED TO BE VIEWED FROM A DISTANCE OF SIX (6) FEET FROM THE VEHCILE.
Installation time is based upon many factors including but not limited to, film selected, curing time, places where clear bra is being installed, size of vehicle, complexity of installation areas and any unforeseen circumstances that may arise. We will make every effort to give reasonable time frames for instillation but reserve the right to change them at any time for any reason.
Clear bra material does not stick or adhere well to plastic, primer, silicone or rubber surfaces and customers are not advised to wrap such areas. If the customer requests that these areas be wrapped we are not responsible for the material not sticking or adhering to those surfaces and the manufacture will not warranty such items being wrapped.
In most cases of clear bra lifting, it is a material issue and it typically occurs in the first few weeks after instillation. We do require a 30-60 day check-up to see the vehicle first hand and to be able to address any issues at that time to prevent the continued peeling and to trim the pieces before they become contaminated. If you do not return within the 30-60 day required time frame to address any issues we are not responsible for the condition of the clear bra material. Extreme Autoworks is not the manufacture of any films and is nothing more than the installers. Extreme temperatures can also affect the clear bra such as extreme heat and cold as well as humidity and dust. We recommend you garage your vehicle as much as possible to prevent from these types of issues and to extend the life of your clear bra material.
REMOVALS: All removals for clear bra are quoted separately and are based on a per hour basis. Clear bra removal can be very time consuming and costly and is billed as such. Extreme Autoworks is not responsible for the condition of the paint underneath the clear bra or for any damage that occurs when such material is removed from the vehicle. Please note, our experience shows that removal of clear bra, from good quality original OEM paint will typically not damage the paint. However, it is the duty and responsibility of the owner or authorized representative of the vehicle to ensure the suitability of the surface before installing such materials and when they are removed. Extreme Autoworks is not responsible for any damage that occurs to the vehicle at the owner’s request.
WARRANTY AND MATERIALS: All materials are installed per the customer or authorized representatives request. We are not the manufacture of the product and all warranties are offered through the manufacture of the product the customer specifically ordered. For warranty information you must visit the manufacture website or brochure for specific information regarding the product(s) you ordered. Extreme Autoworks is the installer of the product, not the manufacture. However, if there is something wrong with the product our manufactures do stand behind their products as do we, so please do not hesitate to contact us. Damage done to the clear bra material by the customer or any third party is not a warranty issue and will not be covered as such.
AFTER CARE: We recommend HAND WAHSING ONLY for the first week and thereafter if possible. Keep the car out of direct sunlight for the first 2-3 days after installation. Do not pressure wash the car for the first month. If using high-pressure sprayers after 30 days stay at least 3-4 feet away from the clear bra at all times. We recommend when cleaning to use only clear bra safe materials and to avoid any harsh chemicals of any kind that can deteriorate the clear bra. Avoid using abrasive washing clothes as well as drying towels. NEVER WAX CLEAR BRA. It will cause the bra to turn yellow and crack. If waxing the paint on the car make sure to tape off the edges of the clear bra to protect them from the wax being applied. You will see bubbles and haziness (the moisture pockets between the film and the paint) in the clear bra for the first 30-60 days after installation (THIS IS NORMAL AND IS PART OF THE CURING PROCESS). You will see some minor peel back on the bra, this is to be expected and will be address during the 30-60 day check-up. Extreme Autoworks offers a free 30-60 day REQUIRED check up on all clear bra installations to be sure the product has cured properly and do any trimming for peel back that may have occurred during the curing process. WE ASK THAT YOU PLEASE BRING A FRESHLY CLEANED CAR TO THE CHECK-UP SO WE CAN SEE AND ADDRESS ALL AREAS AT THAT TIME. We must physically see the vehicle in order to address any issues, phone conversations, emails or pictures will not suffice.
VEHICLE STORAGE FEES: Vehicles left beyond the authorized pickup day (definition of authorized pickup day: is the date vehicle is ready to be picked up and the client has been notified) will be charged $50.00 per day, per occupied space, until the vehicle or vehicles have been picked up and paid for.
VEHICLE MAINTENANCE/TOWING/TRANSPORTATION, ETC.: Extreme Autoworks is not responsible for the vehicles maintenance, condition or any mechanical malfunctions that may occur when the vehicle is in Extreme Autoworks possession. If a vehicle needs to be repaired or taken to a repair shop / dealership for any reason, including but not limited to: maintenance, recalls, electronic malfunctions, parts, etc. Extreme Autoworks is not responsible for any of the costs and is the owners sole responsibility to pay for those costs.
CHANGES/CORRECTIONS/ERRORS: We reserve the right to correct inaccuracies, prices, omissions, descriptions, and errors relating to products, productions, availability and update information at anytime without prior notice.
ENTIRE AGREEMENT: This agreement constitutes the entire agreement between the parties and will supersede all proposals or prior agreements, written or oral and all other communications between the parties relating to the subject matter of this agreement. This agreement may not be varied other than in writing, executed by the duly authorized representative of both parties. Clients and or authorized representative acknowledge that they have read and understand the terms and conditions and agree to accept these prices, fees, charges, conditions, and specifications listed herein and authorize Extreme Autoworks to perform all work as specified. Customer understands that we are not the manufacture of the products and that we do not guarantee the quality of the products provided to us by the manufacture. Customer or assigned agent agrees not to do harm to Extreme Autoworks by way of slander, via in-person, over the phone, in writing (published words), or by instructing other to do so as well. Any published statements made by a customer or its assigned agent must be approved by Extreme Autoworks prior to publication. In the event of any dispute, claim or controversy arising out of or relating to the information described in these Terms & Conditions all parties agree to resolution by Mediation/Binding Arbitration. The Mediation/Binding Arbitration will be administered in Colorado pursuant to comprehensive mediation and arbitration rules and procedures. If customer or assigned agent takes legal action against Extreme Autoworks for any of the information contained in this agreement the customer or assigned agent agrees to bear all legal fees and court costs. The validity and enforceability of this agreement will be interpreted in accordance with the laws in the state of Colorado applicable to agreements entered in to and services performed in the state of Colorado. If we must retain attorneys for any reason, we will be entitled to reasonable attorneys fees, court costs, administrative fees and interest at the maximum rate permitted by law.
Thank you for taking the time to read and understand our terms and conditions. If you have any questions please do not hesitate to contact us. Thank you!