When insurance reviews a vehicle for hail damage assessment, they will start with PDR. However, if PDR is not an option, then insurance moves to repair. If repair isn’t an option, they then choose replacement as the last option. This is the same model we follow for the repair process, which is why we are able to get car repaired faster and more efficiently that collision repair shops. A traditional collision repair/body shop’s main focus is on collision repairs and not Hail Damage.